FREE DELIVERY IN NAMIBIA & SOUTH AFRICA WHEN YOU SPEND OVER R700 

Namibia Delivery in Windhoek is done only on Friday and costs R40 or you can choose to collect at no charge (time & place can be discussed). Deliveries or collections are done between 09:00-15:00 on Friday. Orders completed on Friday after 12:00 will be delivered the following Friday. Delivery to all other cities in Namibia costs R85 using Nampost Couriers. A tracking number will be sent once the package is booked in. Deliveries outside Windhoek can take up to 3-5 working days to arrive. South Africa Delivery in Gauteng costs R80 and is available on the same day or next day depending on what time the order is completed using the Pudo's Locker to Door service. Deliveries are made between 08:00-17:00 on weekdays only. Orders made on weekends or public holidays will be sent out on the next working day. Deliveries outside Gauteng can take up to 4-6 working days to arrive. Please use the correct postal code and provide a cell phone number to ensure your order is processed and delivered accordingly.

Whilst we do our best to ensure this never happens, if you have received a faulty or damaged item upon delivery, please contact us immediately and we will happily replace it. ​ If you received a faulty product: 1. Email us at sesijewellery@gmail.com 2. Attach a photo of the faulty, unworn, item received within 2 days of delivery ​ Please note: This policy specifically applies to faulty or damaged items received on arrival, that are unworn and within 2 days of the parcel being delivered by the local courier service. This policy does not extend to items after being worn or after this time period. An item is not determined to be faulty if damaged in the course of being worn. We do not provide refunds on faulty items, only exchanges. ​ Please take the time to familiarise yourself with our warranty policy here.

Absolutely! Send us an email at sesijewellery@gmail.com and we will be happy to assist.

No, we do not have a physical store, we are exclusively online.

The base metal of all our jewellery is surgical grade stainless steel. We only sell jewellery made from high grade 316L stainless steel to make sure you do not get any allergic reactions. Surgical grade steel is nickel free, lead free and cadmium free. This means it is hypoallergenic and suitable for sensitive skin. ​ Stainless steel is a high quality metal that has high resistance to rust, corrosion, tarnishing and requires minimal maintenance. It is able to endure a lot of wear and tear. Listed among the strongest jewellery metals, it is waterproof and does not oxidise (turn green). ​ Our jewellery also undergoes a special vacuum coating process that provides an extremely durable coating on jewellery. It is more resistant to corrosion from sweat and regular wear. This makes our jewellery waterproof, tarnish resistant, hypoallergenic, ultimately giving your jewellery a longer lifespan.

All online card payments can be done by following the YOCO payment link at checkout which is safe and secure. Alternatively, if you are ordering from Namibia you can also make payment using Ewallet, Pay2Cell, or BlueWallet to this number 081 815 0988. If you are in South Africa, you also have the option of sending an EFT to the below bank details. Capitec Bank Sesi Jewellery Account no. 1616051386 Branch no. 470010 Ref: Order number If you choose to use any of the alternative methods at checkout. Please communicate this to us at sesijewellery@gmail.com ​and send proof of payment. EFT / bank deposit orders will only be shipped out once your payment reflects in our account. Note: if your EFT is not made within 48hrs of your order, the order will be cancelled and stock released for sale.

Ring sizing: We stock US ring sizes 6, 7 & 8 The easiest way to find your ring size is to use a ring you already wear - simply trace the inner circumference of the ring and measure the diameter in mm. Compare the inner diameter to the ring size chart to find your perfect ring size. Another way to measure your ring size is to cut and wrap a piece of paper around your finger where your ring would sit an mark the piece of paper where the two ends meet. Measure the total length and compare to the circumference to find your perfect ring size. ​ Size 6 - 16.4mm diameter, 51.50mm circumference Size 7 - 17.3mm diameter, 54.32mm circumference Size 8 - 18.2mm diameter, 56.83mm circumference